Program Manager - Community Services

Job No: 123126
Location: Alice Springs, NT

  • Become part of a team dedicated to improving economic and social wellbeing for remote Indigenous communities!
  • Pivotal senior leadership opportunity in service development and program implementation!
  • Enjoy a salary circa $95,000 - $99,000 plus super, relocation assistance & a range of additional benefits!

About MoneyMob Talkabout

MoneyMob Talkabout is a not-for-profit organisation delivering a range of financial and community support programs with and for people in remote Indigenous communities.

MoneyMob Talkabout is actively committed to being an Aboriginal run and led service, as such they strongly encourage experienced and qualified Aboriginal and Torres Strait Islander People to apply for this position.

Their Money Hub in the APY Lands, which has operated since 2012, provides a one-stop shop for local community members to interact with the broader economy in a safe and supportive environment. Teams also visit other communities in South Australia from Pipalyatjarra to Indulkana providing services on an outreach basis.

About the Opportunity

Due to a period of growth, MoneyMob Talkabout now has an integral senior management opportunity for a Program Manager - Community Services to join their team, based in Alice Springs, NT on a full-time fixed term contract to 30 June 2022.

Reporting directly to the Managing Director, this newly created role will see the successful candidate develop and implement a model of practice for MoneyMob's Financial Wellbeing Services (FWS) programs while leading and managing a small team of FWS employees dispersed between the APY lands and Alice Springs.

The key areas of responsibility will include, but will not be limited to:

  • Undertaking program planning, reviews/audits and evaluations, liaison with and reporting to funding bodies;
  • Providing high quality supervision and coaching for staff, ensuring individual and team performance measures are met;
  • Developing, implementing and upskilling staff in a model of practice which includes: relevant service policies; establishment of a counselling framework for financial wellbeing services that is trauma informed suited to an environment where little therapeutic counselling is available; considers professional development needs of team members;
  • Developing a supportive model for prioritising Aboriginal employment in collaboration with the senior management team;
  • Representing MoneyMob in relevant professional forums;
  • Reviewing service data to discern patterns which can support advocacy campaigns and policy positions;
  • Developing annual program budgets in line with contract and organizational parameters; and
  • Applying for funding to support the organisation's strategic plan.

To view the full position description, please click here.

For a confidential discussion about the position, please contact Carolyn Cartwright - Managing Director on (08) 8953 2410.

Please Note: Upon successful progression to the shortlisting stage, applicants must be willing to provide a written response to the key selection criteria in the position description and provide two referees who have acted as direct supervisors.

About You

This is an exciting senior management opportunity for someone looking to take the next step in their career with views towards executive leadership.

An experienced leader, the successful applicant must have tertiary qualifications in Social Work, Community Psychology, Family Therapy or a closely related discipline as well as a mixture of at least 5 years of general business experience (i.e. managing staff) and senior management experience dealing with service planning, implementation, management and compliance in the context of working with vulnerable populations, ideally indigenous people.

MoneyMob Talkabout is seeking a driven and forward thinking Program Manager with highly developed relationship and people management skills and a commitment to addressing systemic issues at a complex social level. The successful applicant must be able to demonstrate previous experience leading, motivating, and developing staff, along with notable experience working in Community Services (ideally within remote aboriginal environments/populations with complex needs).

Due to the nature of the role, you'll need the ability to quickly acquire knowledge of the financial counselling and capability sector.

To succeed in this position, you'll be passionate about supporting Aboriginal People to find culturally appropriate ways to develop financial wellbeing and resilience.  You will bring an open minded, creative approach to improving the services offered by MoneyMob Talkabout, with the confidence and experience to blaze a new trail where you see opportunity.

Excellent interpersonal and communication skills, and the ability to communicate with a diverse range of internal and external stakeholders and to represent the organisation in public forums, will be pivotal to your success in this role. You'll also be highly organised with great time management skills and an ability to develop effective strategies to operate within a challenging remote environment.

Importantly, MoneyMob Talkabout is looking for Program Manager who is interested in ongoing education and development, with a view to develop as a Senior Manager / CEO. You'll be keen to work alongside the current Managing Director in a professional and constructive way to provide education and insight about best practice in running a culturally competent, high performing service.

Please Note: This position requires frequent travel via 4WD vehicle from Alice Springs to APY lands, spending blocks of time living away from home. To be eligible for consideration, you must hold a current manual Driver's License and be able to drive 4WD vehicles independently on remote roads. Employment will also be subject to a National Police Clearance and Working with Children check.

About the Benefits

This is an incredible opportunity to apply your senior leadership skills, and make your own mark. You will find this role thought-provoking and rewarding as you see the positive impact service improvement has on local communities. Each day you'll be challenged to think about how individuals can make positive decisions to support the development of wellbeing and resilience.

Importantly, you'll be a key link between the organisation and the Indigenous Community, ensuring MoneyMob Talkabout moves further towards being a service that is Aboriginal run and led.

In return for your hard work and dedication, you will receive an attractive remuneration circa $95,000 - $99,000 plus super and salary sacrificing options to increase your take-home pay, and a GREAT range of additional benefits including:

  • Relocation Assistance;
  • 6 weeks annual leave;
  • Employee Assistance Program;
  • 5 days mandated annual breaks;
  • $500 annual wellbeing payment; and
  • External professional supervision and support if needed.

You will be welcomed into a friendly and passionate team, with comprehensive training and support from colleagues and management. This senior leadership position will provide you with ongoing opportunities for career development and advancement, with a view to increase your role scope and responsibilities into executive management.


If you're looking to make a positive community impact and play a key leadership role within the organisation - Apply Now! 

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Our Values

Courage: We are committed to advocating strongly for change and confronting injustices.

Empowerment: We work to support Aboriginal and Torres Strait Islander people to exercise their agency in their ongoing struggle for autonomy, rights, opportunities and recognition of the inherent value of their culture and communities.

Integrity: Honesty, openness, accountability, fairness and inclusiveness must be at the core of everything we do and are.

Insight: We take reasoned action grounded in our organisational knowledge, evidence and ethics; the wisdom of the people, organisations and communities working alongside us; current thinking and research about what works nationally and internationally.

Innovation: We are an enterprising and agile organisation, motivated to continually improve, adapt and develop inventive solutions that create value and are valued by people.